Learning hub

Ten pages and the guides: our process, FAQs by stage, warranty terms per product, care and cleaning, brochures, videos, a gallery of real installs, colours, locks and hardware, and about us. The guides are grouped into eight topics, from buying guides and comparisons to suburb spotlights. Everything is free to read and download.

On the care and cleaning page. In short: warm water, a little dishwashing liquid, a soft cloth, rinse, dry. How often depends on how close you are to the coast, from every six months inland to every few weeks by the sea. Regular cleaning is also a condition of the warranty.

Yes. Every photo in the gallery is a Factory Fit install in South East Queensland, shot by our team. No supplier renders and no stock photos. Where we know the suburb it's in the caption.

On the warranty page, which lists the years per product in one table, what's covered, what isn't, and how to make a claim in writing. Keep your invoice; it's your proof of purchase.

Yes. Call 07 3804 6274 during business hours or send a message from the contact page. If it's a good question we'll add it to the FAQs, so the next person gets the answer without ringing.