Free measure and quote across Brisbane, the Gold Coast and Logan

factoryfit

07 3804 6274
Get an estimate
Customer asking for a quote online and by phone, then a measurer checking the opening

Our process

How it works, from estimate to installed screens

Seven steps, most of them handled by us. You choose and approve; we do the rest.

Get an estimate
Call 07 3804 6274

Free measure and quote. Licensed QBCC 15340369.

Overview

You get a guide price online or by phone, we come out and measure for free, you get a written quote you can approve, query or decline online, you pay a deposit, your screens are made to your measurements, we install them, you pay the balance and the warranty starts. Every step is confirmed by email and SMS, and you can call us at any point.

Step by step

  1. Get an estimate

    Start online (two minutes, no exact sizes needed) or ring 07 3804 6274. We send a guide figure by SMS or email. It's an estimate, not a quote; openings are rarely square and the details change the number, which is why the next step exists. If you'd rather skip the estimate, book the measure straight away.

    What you need: a rough idea of which doors and windows, and your postcode.

  2. Free measure and quote at your home

    One of our team comes to your place, measures every opening you want screened, takes the final check measurements we make to, and brings the samples: mesh types, frame colours, locks, so you can hold them in your own light. This is where we tell you plainly if a fly screen will do, or if you'll want a security screen after all. We don't ask you to sign anything on the day. The written quote follows by email.

    What you need: to be home, and about 30 to 60 minutes.
    Small print: Free, no obligation. Quotes are valid for from the quote date.

  3. Review and approve your quote online

    Your quote arrives by email with every opening listed by room and product, the price, GST and total. Three buttons: Approve, Review (tell us what to change: a colour, a mesh, drop a window) or Decline. If you decline we'll ask for a quick reason, because it helps us improve. Prefer to talk it through? Call with the quote number handy.

    What you need: the email. Nothing else.

  4. Deposit

    Once you approve, we send a deposit request. Paying it confirms the order and locks in your place in the production schedule. The sizes were checked at the measure, so there is nothing more to do on site until install day.

    What you need: to pay the deposit by card or bank transfer.

  5. Made to measure

    Your screens are made to the exact measurements we took by our Australian manufacturer, in the colour and mesh you chose, with the locks and upgrades on the quote. We'll give you an install date when the deposit clears.

    What you need: nothing. We'll be in touch if anything on the order needs a decision.

  6. Installation day

    Our own installers fit the screens, check every lock and slide, clean up and walk you through how each one works, including the snib and any digital lock. Clear the area around the doors and windows beforehand if you can, and keep pets inside or out of the way; we'll be opening things up. If anything isn't right, tell us on the day or within seven days, per our terms.

    What you need: someone home to give access, and clear access to each opening.

  7. Final payment, warranty and care

    You pay the balance after the install. Your warranty runs from the install date; the years per product are on the warranty page, and regular cleaning is one of its conditions, so the care page is worth two minutes. A little while later Birdeye will send a review request. If we've done a good job, a review helps. If we haven't, tell us first so we can fix it.

    What you need: your invoice, kept somewhere safe. It's your proof of purchase for any warranty claim.

Timeframes

It depends on three things: how quickly you'd like the measure, how many openings there are, and what's in the production queue that week. We'll give you a real date at deposit, and we'll tell you if it moves.

Three things we won't do

Sign you up on the day: The quote comes in writing so you can read it in your own time.

Quote the most expensive option by default: Upgrades are shown on the product they belong to, with a straight line on why you'd want them. If you don't, skip them.

Send someone you've never heard of: The people who measure and install work for us.

Our process questions

Do I have to be home for the measure?

Yes. We measure from inside and out, and we'll want to show you samples and ask which openings matter most. If someone else can let us in and make decisions for you, that's fine too, just let us know when you book.

How much is the deposit?

The deposit confirms your order and your place in the production schedule. You can pay by.

What happens at a check measure?

A check measure is the final, precise measurement of each opening before the screens are made, recorded against your order by room, product, mesh, colour, height and width. For most jobs we take these at the quote visit; for some (new builds, openings still being finished, oversized doors) we come back once the opening is ready.

What if something isn't right after install?

Tell us. On the day is best; within seven days is what our terms ask for. Call 07 3804 6274 or email sales@factoryfitscreens.com.au with a photo. A screen that doesn't slide, a lock that sticks or a colour that doesn't match the quote will be fixed.

Do I have to decide on the day?

No. You'll get a written quote by email after the visit, with Approve, Review and Decline buttons. Take your time. Quotes stay valid for, and if you need a change (a different colour, one fewer window) use the Review button and we'll adjust it.

How long from deposit to install?

What decides it: the number of openings, the product (DecoView patterns and custom colours take longer than a standard black screen), and the production queue that week. We give you a date at deposit and tell you if it moves.

Do I need to do anything before install day?

Clear the space around each door and window, move anything fragile off nearby benches and sills, and keep pets somewhere safe. Make sure someone is home to give access. We'll bring the screens, the tools and the drop sheets, and we take the offcuts and packaging with us.

When does the warranty start?

On the install date. The years per product are on the warranty page, and claims need to be in writing with your invoice as proof of purchase. Regular cleaning is a condition, especially near the coast, so keep the care and cleaning page handy.

Get an estimate

Two minutes online, or one phone call.

Get an estimate
07 3804 6274